At Oklahoma MMJ Card Doctor, we are committed to helping patients access safe, legal, and compassionate medical cannabis care. We know that clarity and trust are important when booking your Oklahoma medical marijuana evaluation, which is why we have created this transparent Refund Policy.
When Refunds Are Available
We offer a 100% money-back guarantee in certain circumstances. Refunds may be granted under the following conditions:
1. Not Approved by the Doctor
If you are not approved for a medical marijuana recommendation in Oklahoma during your evaluation, you will receive a full refund of your consultation fee.
2. Appointment Cancellations
Appointments canceled at least 24 hours before the scheduled time may qualify for a refund or free rescheduling.
3. Billing Errors or Duplicate Charges
If a duplicate payment or technical error occurs, we will issue a full refund once verified.
Non-Refundable Circumstances
Certain fees and services are non-refundable under Oklahoma law:
- State registration fees paid directly to the Oklahoma Medical Marijuana Authority (OMMA) are non-refundable.
- Missed appointments or “no-shows” are not eligible for refunds.
- Patients who are approved by a physician but do not complete their OMMA application will not receive a refund.
Refund Process
- Approved refunds will be issued back to the original payment method within 5–10 business days.
- To request a refund, please contact our patient support team:
- 📧 Email: contact@oklahomammjcarddoctor.com